AI chat that answers, and catches the lead.

An AI chat agent on your website answers visitors’ questions from your own approved information, at any hour, and takes their details when they’re ready to talk. The chat in the corner of this page is ours. Ask it something.

Answers from your own information Takes details, hands over to you From £995 setup
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✳ In short

An AI chat agent answers a website visitor's questions from a business's own approved information, at any hour, and captures a name and contact details the moment someone is ready to talk. It is built with limits the business sets, told to say when it does not know an answer rather than guess, tested on real customer questions before launch, and configured under UK data protection guidance on AI.

Why this page · AI chat agent

What you’ll find here.

The assistant is instructed to stick to what the business would actually say and admit what it does not know, rather than answer from the open internet, a failure mode most off-the-shelf chat widgets do not guard against.

  • ICO guidance on AI and data protection sets out the explainability and safeguard standards a business is expected to meet when an AI system answers on its behalf.
  • The UK GDPR accuracy principle requires personal data such as a captured lead's details to be accurate and kept up to date once it reaches the business's CRM.
  • Section 49 of the Consumer Rights Act 2015 requires a service to be performed with reasonable care and skill, the standard an automated first response is tested against.
01 / Who it’s for

Who it’s for.

Businesses whose website gets questions faster than anyone can answer them.

  • Businesses asked the same questions every day: prices, areas covered, opening times, how to book
  • Enquiries that arrive in the evening and at weekends, when nobody is at a desk
  • Owners who would rather be doing the work than answering questions about it
  • Websites whose visitors leave with a question nobody answered
02 / What you get

What you get.

01

Trained on your answers

Built from your website, price list, FAQs and the answers you give on the phone every day. It’s instructed to stick to what you’d say, and to say so when it doesn’t know.

02

Leads captured in the conversation

When a visitor wants a quote, a booking or a call back, it takes their name and contact details and sends them to you straight away, with the conversation attached.

03

A clean hand-over to a person

Complaints, exceptions and anything it shouldn’t answer go to you or your team with the question summarised, so nobody starts from scratch.

04

Your rules, your tone

Styled to your site and written in your voice, with limits you set: what it covers, what it never discusses, and a usage cap so running costs stay predictable.

05

Tested before it goes live

We test it on your real customer questions before launch. On the monthly plan we review conversations and correct anything it got wrong.

04 / How it works · three steps

Audit. Build. Run.

01

Audit

A 20-minute call, or the full AI Opportunity Audit. We look at the questions you’re asked, where they come in and what a good answer looks like.

02

Build

AI Receptionist & Lead Follow-up Lite from £995 setup, or the AI Lead & Ops Sprint at £1,950 setup: trained on your information, tested on your real questions and installed on your site.

03

Run

The monthly fee (£395 on Lite, £750 on the Sprint) keeps it accurate: we monitor it, tune it and make changes each month.

05 / Pricing · published, fixed

What it costs.

A fixed setup fee plus a monthly fee. AI usage is included up to a fair-use level agreed at kickoff.

Prices exclude VAT where applicable.

The build guarantee. We agree written acceptance criteria before any work starts. If the build doesn’t meet them, we fix it at no extra cost, and if we can’t, you don’t pay for it.

Sources · checked and dated

Where the facts come from.

  1. Guidance on AI and data protectionInformation Commissioner's Office
  2. A guide to the data protection principlesInformation Commissioner's Office
  3. Consumer Rights Act 2015legislation.gov.uk (The National Archives)
06 / FAQ · straight answers

Questions, answered straight.

What is an AI chat agent?

An AI chat agent is a chat window on your website that answers visitors’ questions in plain English, using information you’ve approved, and takes their details when they want a quote, a booking or a call back. Unlike a menu-driven chatbot, it understands a question however it’s phrased.

How much does an AI chatbot cost for a small business?

AI Receptionist & Lead Follow-up Lite is £995 setup + £395 a month with a 3-month minimum, on one channel. The AI Lead & Ops Sprint is £1,950 setup + £750 a month and adds booking, a second channel and one ops automation. AI usage is included up to a fair-use level agreed at kickoff. Prices exclude VAT where applicable.

Will it make things up?

No AI is perfect, so we build for that. The chat agent is instructed to answer only from the information you approve, to say when it doesn’t know and to offer a person instead. We test it on your real questions before launch, and on the monthly plan we review conversations and correct anything it got wrong.

Does it capture leads?

The chat agent asks for a name and contact details when a visitor is ready to book, get a quote or talk to someone, and sends them to your inbox or CRM straight away with the conversation, so you can reply while they’re still interested.

Can I try one before I buy?

The chat on this page is ours, running live. Ask it about Neura North, our prices or what AI could do for your business, then book the AI Opportunity Audit if you want one built for yours.

What about data protection?

Visitors are told they’re talking to an AI assistant, and it’s set up not to ask for sensitive personal information. We tell you what to add to your privacy notice, and every tool we set up is configured so your private information is not used to train public AI models.

07 / Related · keep reading

Where to go next.

The question at ten at night is the lead you never saw.

✳ 20-minute call · with Daniel

Want one on your site?

Book the AI Opportunity Audit. We’ll look at the questions your customers ask and tell you honestly whether a chat agent is worth it for your business.