Stop chasing clients for paperwork.

The work around the practice, onboarding clients, chasing records, drafting the same emails and writing up where every job stands, repeats every week. A Sprint can automate an agreed part of that work, with the checks and approvals your practice sets.

20 minutes · with Daniel Done for you, we build it A typical Sprint: about two weeks; scope agreed first
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✳ In short

Practice automation drafts client onboarding packs, chases outstanding records, and writes up a weekly workflow summary from the tools a practice already uses, such as Xero or QuickBooks. Client due diligence under the Money Laundering Regulations 2017 still has to be carried out and signed off by a person, so the automation drafts and chases the paperwork without touching the actual checks.

Why this page · Accountants & bookkeepers

What you’ll find here.

The onboarding and chasing workflow is built around a practice's real AML and engagement obligations, drafting the paperwork trail rather than replacing the due-diligence decision that has to stay with a person.

  • Part 3 of the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 sets out customer due diligence duties that stay with the practice, not the automation.
  • ICAEW's anti-money-laundering guidance confirms accountancy service providers remain responsible for their own AML supervision and checks.
  • ICO guidance on AI and data protection informs how client records are handled inside the onboarding and chasing automation.
02 /ONBOARDING, RECORDS & EMAIL

The jobs you do over and over.

If your team repeats any of these more than twice a week, it’s usually a job AI can take off their plate.

03 / Before → after · illustrative

What does the same week look like handled?

The task todayWith Neura North
A new client means a manual engagement letter, ID request and AML checkAn onboarding pack is drafted for your team to review and send
You chase the same clients for records before every single deadlineRecord requests and chasers are drafted on an agreed schedule for your team to review and send
You retype the same emails and reminders all dayRoutine emails and reminders are drafted for you, ready to send
Friday goes on working out where every job actually standsThe weekly workflow summary writes itself and lands in your inbox
Client details get keyed into three systems by handDetails flow from onboarding into Xero, QuickBooks and your practice tools

Illustrative, to show the shape of the change. Not a specific client result.

04 / What we’d build · on the tools you already use

Done-for-you, not do-it-yourself.

01

Client onboarding + engagement-letter pack

A new client signs up and their onboarding pack, engagement letter and ID/AML request are drafted automatically, you review and send.

02

Records + document chaser

Requests and chasers for outstanding records, receipts and statements are drafted on an agreed schedule for your team to review and send.

03

Inbox triage + drafted replies

We connect your inbox (Gmail or Outlook), sort it by urgency and draft routine client replies in your tone, you just approve and send.

04

Automatic weekly workflow summary

Where every job stands, pulled from Xero, QuickBooks and your practice manager and written up as a plain-English summary delivered to you each week.

See what we’d build for youThe AI Lead & Ops Sprint is £1,950 setup + £750 a month.
05 / The two-times test · do the maths

What is this costing you?

times a week
minutes
£ / hour
You’re spending, roughly
£4,576
a year on this one task · 208 hours, about 28 working days.

Indicative only. The AI Opportunity Audit gives you the real numbers across your whole business. See how we calculate this.

Book a 20-minute callRun the leak scanThe scan emails you these numbers in two minutes. The audit finds every task worth automating.
Sources · checked and dated

Where the facts come from.

  1. The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017legislation.gov.uk (The National Archives)
  2. Anti-money launderingICAEW
  3. Guidance on AI and data protectionInformation Commissioner's Office
06 / FAQ · straight answers

The questions we get asked.

Does this do the accounting or give tax advice?

Neura North automates the admin around your practice, client onboarding, chasing records, drafting emails and writing up summaries. It does not do the accounting or give regulated financial or tax advice, and every client-facing output is reviewed by a person before it goes out. The judgement stays with you and your team.

Does it work with Xero or QuickBooks?

The AI Opportunity Audit checks your exact software, supported connections and permissions, including Xero or QuickBooks where relevant. Any additional licences or third-party costs are identified before the build scope is agreed.

Will it email my clients without me seeing them first?

Client-facing letters, chasers and replies are queued for a person to review and send. The approval steps, schedule and pause conditions are agreed with your practice before the build goes live.

How does it fit my ICAEW or ACCA obligations?

The automation supports your existing processes rather than replacing your professional judgement. ID and AML requests are drafted and chased for you, but the checks, sign-off and record-keeping stay with your team, in line with your ICAEW or ACCA obligations. Neura North handles the operational admin, not the regulated work.

Is my client data safe?

Your client data stays inside your own accounts wherever possible, on business-grade tools, configured so your private information is not used to train public AI models. The AI Opportunity Audit maps exactly where your data sits and how each automation handles it.

Do I need to be technical to run it?

Neura North builds inside the tools you already use and hands everything over working, tested on your real examples, with a plain-English walkthrough. You own what we build, you use it, you don’t maintain it, and no technical knowledge is needed.

Do you only work with accountancy practices in Leeds?

No. Neura North is a Leeds-based AI automation company and works with accountants and bookkeepers across the UK. Builds run remotely on the tools your practice already uses, with the same fixed pricing everywhere.

07 /The jobs behind it · what we’d automate

The jobs we’d take on.

The judgement is yours. The chasing never had to be.

✳ 20-minute call · with Daniel

See what we’d automate, free.

Tell us where your week goes to onboarding, chasing and email and we’ll show you what AI can safely take off your team’s plate. No pressure, no jargon, and we’ll tell you honestly what’s worth automating and what isn’t.